Talk to the team
Open a support ticket.
Keep your question, replies and relevant matter together. Select the category that best describes your request.
Go to support ticketsFind your next step.
The assistant helps you navigate the portal, prepare a service request and find your documents.
Open the assistantFrequently asked questions
A few helpful answers.
How do I request a legal service?
Apply for a client account, verify your email and await administrator approval. Once approved, select Request a service in your workspace. Choose the practice area, jurisdiction and priority, then describe your situation.
Where do I find my assigned lawyer?
Open My matters and select the relevant matter. The assigned lawyer appears in the legal team panel after the team assigns your request.
How do I send documents?
Open Documents, choose your matter and upload a PDF, JPG, PNG or plain text file. Your permitted file size appears beside the upload field.
How do I get support?
Open a support ticket in your client portal or use the assistant. Team responses appear in the ticket conversation, with an email notification when a reply is available.