Privacy notice

Your information in the portal We collect your account details, service requests, submitted forms, documents, private messages, progress updates, tickets and administrative records to provide and administer the services you request. Authorised staff access information according to their role and assigned matters. Documents are stored privately. Email notifications direct you to the portal. Account access links are sent by email, and clients can request an emailed copy of a legal document. Necessary session cookies keep you signed in and protect form submissions. The website does not include advertising trackers. When external AI assistance is enabled, the question you choose to send goes to the configured AI provider. Your uploaded files and matter records are not automatically included. You can request access, correction or deletion of your information by opening a support ticket. Any applicable record preservation requirements form part of the response to that request. The firm provides further information about its processing arrangements and applicable retention periods through your engagement and support requests.